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Frequently Asked
Questions

54gene offers genetic testing for Africans providing reports on Nutrition, Health, Fitness and Weight loss, Carrier status, Personal traits, and Ancestry, at the most affordable prices anywhere in the world.
We are called 54gene because we are committed to unlocking the African genome and “54” represents the Fifty-four countries in Africa.
Yes, you can order a genetic test from 54gene from any African country.
Your genetic report will be sent to your personal 54gene account after you have successfully registered on our platform, ordered a test, given your saliva sample, and your sample has been analysed.
No, 54gene ancestry report can tell you if you have ancestors from other parts of the world too.
Once you have received the 54gene test kit: 1. Open the DNA kit included inside 2. Spit in the tube till it reaches the line indicated on the tube (please don't eat, drink, or chew gum at least 30 mins prior to spitting in the tube) 3. Cover the tube and (remove) unscrew the clear cover, replace with the blue cover provided. 4. Mix the contents of the tube gently 5. For more information follow the instructions inside the DNA kit.
If you have ordered a test and you are yet to receive your 54gene test kit kindly confirm the address you gave. If there are no errors found, please contact one of our support agents on 07000 54GENE (07000544363)
Providing your saliva sample is easy, once you have registered on the 54gene platform and placed your order for a test, a test kit will be shipped to your location i.e the address you provided upon registration. You will find a DNA saliva collection tube inside the kit, as well as instructions that will guide you on how to use the kit. All you have to do is follow the instructions giving and spit in the tube. A logistics partner will be available to pick up your sample and take it back to the lab.
Your sample should be kept at room temperature till it is picked up by our logistics partners and taken to the lab.
Our logistics partners will let you know when they would be coming to pick up your sample.
Once your sample has been delivered to the lab, you will receive an email that informs you that your sample has been delivered to the lab.
You will receive your report in your 54gene account as soon as the report is ready.
Neanderthals are an extinct species or subspecies of archaic humans in the genus Homo, that went extinct about 40,000 years ago after living alongside modern humans (Homo sapiens) for thousands of years. As a result, evidence of Neanderthal DNA is now found in traces in nearly all modern humans.
To choose what reports you want, simply add each desired test individually to your cart and place the order.
Simply go to the login page and click on “Forgot password” , you will be directed to another page where you will be asked to put in the email address you registered with and then a password reset link will be sent to your email.
Log on to the 54gene website, click on the “Get Started” or go straight to “Login” at the top of the page, you will be directed to another page where you are required to fill certain information after which an account would be created for you.
A confirmation mail will be sent to your email address asking you to confirm your account.
A genetic test gives you information about your health, ancestry, your risk of developing certain genetic conditions before they manifest, your chances of passing down certain traits to your kids. A genetic test also gives you information on unique features about your physical traits e.g pain tolerance, height, eye colour and alcohol sensitivity.
A gene is the basic physical unit of inheritance. Genes are passed from parent to offspring and contain the information needed to specify traits
Traits are an individual's observable characteristics, such as height, eye color, ability to roll your tongue etc.
A genetic disease is any disease that is caused by abnormalities in an individual’s gene. Some genetic disorders are inherited from parents, while others may be caused by environmental factors.
Not all mutations cause disease, however, many diseases occur as a result of mutations in the gene which you may have inherited from your parents, or could have occurred as a result of environmental factors.
No, not all mutations are hereditary, some mutations occur over time due to environmental factors and most mutations that occur in this manner are not hereditary, neither can they be passed on.
Environmental factors are anything outside of an organism that has any effect on the wellbeing of the organism it could be in the physical, social and attitudinal environment.
Yes, you can take the test as your illness does not affect your report. However, it is important to know that 54gene’s genetic report is not a diagnosis for any illness.
You can take a genetic test at any age.

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